TERMS AND CONDITIONS

BOOKING
All reservations must be made on Chalet Rosas booking form. This will constitute the basis of the contract between you and Chalet Rosas. The contract will exist when the form has been received and the deposit paid as requested. In the event of 1 person being responsible for a group booking, that person is responsible for the whole group.

PAYMENT
A 30% deposit is required upon reservation; the balance of payment is due 8 weeks prior to travelling. Payment may be made by cheque, bank transfer, or credit card. If payment is not received by the due dates we reserve the right to cancel the booking and apply the cancellation charges below.

More than 8 weeks deposit
4-8 weeks 50%
2-4 weeks 75%
Less than 2 weeks 100%

Cancellation must be received in writing otherwise full cancellation will be enforced.

BEHAVIOUR AND RESPECT OF PROPERTY
Behaviour and conduct that is considered reasonable is expected while on the premises of the chalet, and respect of the property and contents is also expected, In the event that this is not adhered to. We reserve the right to withhold your security deposit.

SECURITY DEPOSIT
10% of the cost of the total holiday or a minimum of £200 is requested at the commencement of the holiday, this may be in the form of a cheque or cash. At the completion of the holiday the chalet will be inspected and your deposit returned immediately if the ‘behaviour and respect of property’ clause has been adhered to.

INSURANCE
It is a condition of booking that all clients are fully covered for the duration of their stay and travel arrangements.

OUR LIABILITY
We do not accept responsibility for client’s personal belongings, including money. Such property is the sole responsibility of the clients. We also do not accept responsibility for losses or expenses due to circumstances outside our control, including injury to clients.

ACCEPTANCE
All clients who enter into a contract with Chalet Rosas accept and act on behalf of all persons included in a group booking and are asked to accept these conditions.

 







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